Thank you for shopping at Swagnilla Ice. As a company dedicated to digital goods and services, we have a clear policy regarding refunds and returns. Please review the following information carefully before making a purchase.
All Sales Are Final
Due to the nature of our digital products and services, which are instantly downloadable and can’t be returned or can only be used on our website, all sales are considered final and non-refundable. We do not offer refunds or exchanges once a purchase has been made.
Please be sure to read the product descriptions and review our membership tiers before completing your purchase. This policy applies to all digital goods, including ad slots, songs, and ebooks.
Troubleshooting & Support
We are committed to ensuring you have a positive experience with our products and services. If you encounter any technical issues with your download or have trouble accessing your purchased content or service, please don’t hesitate to reach out. We will do our best to help you resolve the problem.
For support, you can contact us at webmaster@swagnillaice.com with a description of the issue.
Usage Rights
Your purchase of our digital products grants you a license for personal, non-commercial use. The redistribution, resale, or sharing of any purchased files is strictly prohibited.
Your purchase of our ad impression slots is for the commercial purpose of advertising your business on our platform and is non-transferable.