Thank you for becoming a member at Swagnilla Ice. As a content creator dedicated to family friendly content, I have a clear policy regarding refunds and returns. Please review the following information carefully before making a purchase.
All Sales Are Final
Due to the nature of my digital products and services, which are instantly downloadable and can’t be returned or can only be used on my blog or Discord server, all sales are considered final and non-refundable. I do not offer refunds or exchanges once a purchase has been made.
Please be sure to read the product descriptions and review our membership tiers before completing your purchase. This policy applies to all digital goods and services.
Troubleshooting & Support
I am committed to ensuring you have a positive experience with my products and services. If you encounter any technical issues with your download or have trouble accessing your purchased content or service, please don’t hesitate to reach out. I will do our best to help you resolve the problem.
For support, you can contact me at webmaster@swagnillaice.com with a description of the issue.
Usage Rights
Your download of my digital offerings grants you a license for personal, non-commercial use. The redistribution, resale, or sharing of any downloaded files is strictly prohibited.